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Will I receive the same product that I see in the picture?

While we strive to ensure product accuracy, variations may occur. Factors such as screen resolution and manufacturing changes can affect appearance. We guarantee the same product type and quality but cannot guarantee identical details in every aspect. Refer to our product descriptions for accurate specifications.

Where can I view my sales receipt?

To view your sales receipt, log in to your account on our e-commerce platform. Navigate to the "Order History" or "My Purchases" section, where you can find and view detailed information about your past transactions, including sales receipts. If you have trouble finding it, you may also contact our customer support for assistance.


How can I return an item?

Return Process: To initiate a return or exchange, please contact our customer service team. Include your order number, reason for return, and any relevant photos. Our team will guide you through the process. Exchange: Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. Refunds will be processed to the original payment method, and exchanges will be shipped out promptly. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure the safe return of your items. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, and we may request photos or additional information to assist with the resolution. Note: This policy is subject to change, and customers are encouraged to review it periodically for any updates


Will you restock items indicated as “out of stock?”

Please check our website regularly or subscribe to notifications for updates on product availability. We make efforts to restock popular items, but we recommend staying informed through our platform for real-time information on restocking or alternative options.