Orders are typically processed within 1-2 business days (excluding weekends and holidays) after confirmation.
We offer several shipping options to accommodate your needs. Choose from standard, expedited, or express shipping during checkout. Shipping times vary depending on your location and the selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.
We accept returns and exchanges within 7 days of the delivery date. To be eligible, items must be unused, in the same condition as received, and in the original packaging.
No Warranty on swimming items
No Exchange on Accessories
To initiate a return or exchange, please contact our customer service team. Include your order number, reason for return, and any relevant photos. Our team will guide you through the process.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. Refunds will be processed to the original payment method, and exchanges will be shipped out promptly.
Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure the safe return of your items.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, and we may request photos or additional information to assist with the resolution.
Note: This policy is subject to change, and customers are encouraged to review it periodically for any updates