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Returns & Exchange

Before returning an item, please read through our Returns Policy on this page, to make sure your item is eligible for return.

  • You have seven calendar days after arrival to tell us that you wish to return Sports Equipment.
  • You have three calendar days after arrival to tell us that you wish to refund Sports Accessories.
  • We don’t accept returns for Supplement/Food & Nutrition items.
  • Contact our Customer Service Department at +92. 335 4114321 or send an email to info@athlonstore.pk to start your return.

SPORTS

Equipment/Accessories/Apparel/Footwear

What would make return of product eligible?

Item is not the one ordered, or the item is defective, counterfeit or damaged at the time of delivery.

What are the conditions for the return of the item?

  • Seal must be intact if there is one.
  • Item should be in original condition.
  • Item must not be used.
  • Item must include all packaging & accessories.

How long after delivery I can submit my claim and what do I do?

  • 7 days to call customer service.
  • Courier the item via recognized courier company.
  • Inform Customer services via email/telephone.

What do I get and when?

Within 7 days of receipt of your returned team, you will be informed of the validation check performed by the Athlon Quality Team.

If validated, you will be refunded the amount within 7 working days via

  • Bank transfer.
  • Cross cheque.
  • Credit card reversal.

Exchange Policy

  • Products purchased from www.athlonstore.pk can be traded within 7 days of purchase.
  • Food & Nutrition and/or Supplements Sports bras, underwear, swimwear, tops, and water bottles are not returnable or exchangeable.
  • We can only swap product(s) if the product(s) obtained was defective in any way.
  • We would require items in original packaging and tags, the original receipt/invoice is needed for exchange within 7 days of purchase.
  • Full-priced items that go on sale can be traded for the discounted price.
  • Please remember the SALE and PROMOTIONAL products are non-refundable.
  • Due to variations in colour monitors/screens and lighting used during photoshoots, the actual colour or texture of the finished object can differ significantly from what is seen on film, and therefore items cannot be shared.
athlonstore.pk
    Project of “Khushbakht Enterprises”

About Us

Our goal is to provide an unrivalled selection, availability, and quality of products, including both third-party brands and Group-branded items. Various client value propositions are included across our diverse business range.

Phone 11 AM – 10 PM
+92 335 411 4321

E-mail 24/7 support
info@athlonstore.pk

Secured Payments

We care about you and the safety of your purchases!

 

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